Assistants that answer on your website and on WhatsApp, reports that send themselves and workflows that move information between programs without anyone typing it. Artificial intelligence applied to specific tasks, with measurable results.
Hours of work lost every week on tasks a machine does better.
Automating with artificial intelligence pays off wherever repetitive work is currently done by a person. These are the cases where it shows most.
Custom automations built on the tools you already use.
Beyond single assistants and workflows, we can set up a team of agents that works every day and asks you before acting. See the AI agents demo →
A WhatsApp assistant that explains activities, prices and timetables, recommends the discover scuba diving experience and guides the client to the online booking. It serves in several languages at any hour and hands the conversation to a person when needed.
Nix Universal is a Valencia-based company that automates processes with artificial intelligence for service, tourism, retail and administrative SMEs across Spain. We start from 22 years of building management systems, so automations are not stand-alone: they connect to your management system, website, email and WhatsApp, and use latest-generation AI models with data processed in the European Union.
An assistant answers only with your business information and within clear limits; what it does not know it hands to a person with full context, and every conversation is logged for review. Document workflows read invoices, delivery notes and emails, extract the data and leave it ready for accounting or for entry into the system. Fixed rules are handled by rules; AI steps in only where something has to be understood.
We start with the task that takes the most time, get it running in a few weeks and measure the result with before-and-after figures. The monthly running cost is fixed before starting and for an SME is usually low.
Further reading (in Spanish): Qué puede automatizar una pyme con inteligencia artificial hoy (y qué no)
Four steps we repeat on every project, whether a website or a complete management system.
A meeting to understand how you work today, what eats your time and what you want to achieve. No strings attached.
Within 48 working hours you receive scope, timeline and a fixed price. If grants apply (Kit Digital), we tell you.
Short deliveries you can see and test from the first week. You talk directly to the people building it.
We migrate your data, train your team and stay on: maintenance and improvements once it is live.
The assistant works with the information we give it about your business and with clear limits. What it does not know it hands over to a person, and we review conversations with you during the first weeks.
No. Automations are built on what you already use: email, WhatsApp, your management system, your spreadsheets.
The running cost of an assistant for a small business is usually a few euros a month. We give you a fixed figure before starting.
With the task that takes the most of your time. We build a first automation in a few weeks, measure the result and go on from there.
In the European Union, with a data-processing agreement with providers and without your data being used to train third-party models. We inform clients that they are talking to an assistant, as regulations require.
Yes. The information the assistant uses is yours and you can review and change it; and the system can be paused at any time while a person takes over.
Decisions with financial or legal consequences without human review, sensitive conversations (serious complaints, incidents) and processes that are not yet clear within the company. The assistant detects these and hands them to a person.
With before-and-after figures: enquiries handled, hours freed up, bookings or orders arriving outside office hours, invoices processed without typing. We review them together in the first month.
We will tell you whether it can be automated, how, and what it would cost.
